Cancellation conditions
The following cancellation policy applies to holidays:
(except Christmas, New Year's Eve and holiday weeks in February and March)
- up to 14 days before arrival: free cancellation possible
- up to 7 days before arrival: 70 % cancellation fee
- within 7 days or in case of no-show: 90 % cancellation fee
The cancellation policy for Christmas, New Year's Eve and the holiday weeks in February and March changes as follows
- up to 2 months before arrival: free cancellation possible
- up to 1 month before arrival: 40 % cancellation fee
- up to 1 week before arrival: 70 % cancellation fee
- within 1 week or in case of no-show: 90 % cancellation fee
In the event of cancellation, your deposit will be credited towards your next holiday.
We recommend that you take out our travel cancellation insurance.
Celebrations
Let us know about your special days, such as birthdays, wedding anniversaries, etc. – we will decorate your restaurant table for the occasion. Take time to celebrate life!
Check-in | Check-out
Check-out by 11 a.m., check-in from 3 p.m.
Children
Our kids’ club is at your disposal.
Conference room
Fichtensaal: Our conference room can be used for conferences, seminars, and celebrations of all kinds. Please ask at reception for our detailed documents.
Credit cards
We accept the following cards: EC card, Visa, and Mastercard. Please understand that we do not accept cheques. We are happy to grant a 2% discount for cash payment.